Meet the team
Ryan Bulman
Co-CEO
Ryan is a national leader in employment, economic, policy and system reform, with over 15 years’ experience spanning senior Commonwealth leadership and deep, place-based work in regional and remote communities. He is known for bridging policy, practice and politics — connecting national reform with on-the-ground implementation to improve outcomes for people.
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He has held senior executive roles across the Department of the Prime Minister and Cabinet, the National Indigenous Australians Agency, and the Department of Social Services. In these roles, he led major national reforms across employment services, disability, housing and economic development, including the design of Disability Employment Services, remote employment and housing reforms, and co-designed once in a generation amendments to the Aboriginal Land Rights (Northern Territory) Act with Traditional Owners.
Ryan has worked across all levels of the system — advising Ministers and Cabinet, negotiating intergovernmental agreements, and designing and overseeing large-scale national programs — while also working directly with communities, particularly in remote Northern Territory. He has worked alongside Traditional Owners, Land Councils and local organisations to co-design housing, employment and economic initiatives that reflect community priorities.
His work is shaped by both professional and lived experience, including growing up in regional Australia and seeing how disadvantage impacts families and how systems can both support and constrain people and their communities. This perspective underpins his focus on designing systems that restore dignity, shift power, and enable communities to shape their own futures.
At Between Points, Ryan focuses on connecting local ambition with government systems, aligning policy, funding and institutional settings so that community-led solutions can take hold and scale. He also leads the development of the organisation in line with its values — building an organisation that is rigorous in its thinking, grounded in practical delivery, and proudly a charity focused on tackling disadvantage and directing its work to where it is needed most.
Professor Shelley Mallett
Co-CEO
Shelley is a widely recognised leader in social policy and systems change, with over 20 years’ experience shaping reform across research, policy and practice. She is known for her work at the intersection of these domains, designing and implementing place-based and system-wide change.
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She is Professor of Policy and Community Leadership at the University of Tasmania and a Paul Ramsay Fellowship alumna focused on building capability for systems change across government and for-purpose organisations.
Shelley has held leadership roles across the university and not-for-profit sectors, including as a Professorial Fellow in Social Policy and Director of Australia’s largest social policy and research centre in the community sector.
She has deep expertise working at the intersection of research, policy and practice, spanning systems change, place-based and population-level interventions, policy design and implementation, research, evaluation, monitoring, program design, and higher education teaching and mentoring. She has applied this across a wide range of social policy areas, including employment, education and training, youth transitions, housing and homelessness, early childhood education and care, family support, social security and poverty reform.
Shelley has played a central role in major system reforms in Tasmania, including the redesign of Housing Connect and the design, implementation and developmental evaluation of the Regional Jobs Hubs with Jobs Tasmania. She is currently supporting the design, implementation and evaluation of the Tasmanian Youth Jobs Strategy.
She also brings a strong grounding in frontline practice from earlier roles as a speech pathologist, parent–adolescent mediator and family counsellor, residential youth worker, and public health practitioner.
Sally James
Lead, Policy, Practice and Delivery
Sally is a nationally respected leader with over 35 years’ experience across Australia’s for-purpose sector. She is known for bridging policy and practice and leading large-scale reform in youth employment, homelessness and school-to-work transitions.
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She has held senior leadership roles managing large, multidisciplinary teams and has played a central role in shaping policy and program responses across these systems. Her work has focused on improving pathways for young people and strengthening service system effectiveness.
Sally has been closely involved in Tasmania’s Youth Jobs Strategy, the Regional Jobs Hubs, and major service system reforms including Housing Connect. This work has involved shaping reform at a system level and supporting implementation in practice.
She is known for her ability to bring together policymakers, practitioners and partners, align diverse stakeholders, and deliver reforms that are both practical and enduring.
Dr Joseph Borlagdan
Lead, Social Policy and Systems Change
Joseph is a systems change designer with over 20 years’ experience working across research, policy and practice. He is known for helping people understand complex problems, set a clear ambition for change, and co-design approaches that shift the conditions that hold those problems in place.
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His work often involves using visual tools to map systems, support shared understanding, and enable leaders and organisations to reimagine how they operate. He brings a strong focus on working collaboratively with partners to develop solutions that are both ambitious and grounded.
Joseph has played a key role in major system reforms in Tasmania, including Housing Connect 2.0, the Regional Jobs Hubs, and the Youth Jobs Strategy. Across this work, he has supported governments and organisations to redesign systems and strengthen how they function in practice.
He holds a PhD in Sociology and has worked as a Principal Research Fellow worked across organisations including the Brotherhood of St Laurence, the Australian Drug Foundation and the National Centre for Education and Training on Addiction. His work is grounded in community and focused on reshaping systems to better serve people.
Sinead Gibney-Hughes
Lead, Place and Practice
Sinead is an experienced leader working across government, community and research, with a strong focus on implementation. She is known for turning policy into practice and supporting partners to deliver complex reform in real-world settings.
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She specialises in the design and implementation of complex reform initiatives, particularly in employment, youth transitions, housing and disability. Her work focuses on ensuring that policy intent translates into practical, effective delivery.
Over the past six years, Sinead has worked extensively in Tasmania supporting major system reforms, including the Youth Jobs Strategy, Regional Jobs Hubs, Housing Connect redesign, and youth and family service reviews. This has involved working closely with partners across government and the community sector to support delivery and continuous improvement.
She is known for working alongside organisations and communities to translate reform ambition into practical, grounded change that delivers for people and communities.
Working on something you’re trying to shift? Let’s talk.
We’re always open to a conversation about what you’re working on — and how we might help turn it into practical change.

